Macans
Macans specializes in information technology, software support, marketing consulting, and business consulting...
Overview
Macans specializes in information technology, software support, marketing consulting, and business consulting services for SMEs. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.
It makes the most sense for small and mid-sized companies. They also list Consulting, Professional Services and Small and Medium Businesses, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.
Macans is based in Rochester, New York and founded in 2001. You can read more at macans.com.
Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.
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Key features
Professional Services
Small and Medium Businesses
Company
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