Rhombus Global Services

Rhombus Global Services is an IT company that offers data, digital, and cloud technology transformation and services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Advice, Consulting and Information Services, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Rhombus Global Services is based in Hackettstown, New Jersey. Their site is rgs-tech.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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