Personal Computing

Personal Computing provides continued proactive support and has a program in development for managed services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Hardware and Infrastructure, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Personal Computing is based in Middletown, Rhode Island. More on personalcomputing.net.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Personal Computing, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.