mPortal

mPortal offers mobile software and services for telecommunication, cable, and media providers. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Collaboration, Customer Service, Mobile and Telecommunications. They are a mid-sized team, 201 to 500 people, which usually shapes who they work with.

mPortal is based in Mclean, Virginia and founded in 2000. More on mportal.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with mPortal, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.