Vertical Solutions, Inc

Vertical Solutions develops, implements, and supports best-in-class CXM (Customer Experience Management) Contact Center and Service. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Telecommunications. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Vertical Solutions, Inc is based in Cincinnati, Ohio and founded in 1984. Their site is vertsol.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Vertical Solutions, Inc, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.