Prysora

Prysora, Inc offers software and services for IT management, network monitoring, and enterprise consulting. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Cloud Computing, Consulting, IT Management and VoIP, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Prysora is based in Nebraska City, Nebraska. More on prysora.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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