Softiya

Softiya provides home care software solutions for personal care agencies, private duty nursing, and waiver programs. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Health Care and Nursing and Residential Care, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Softiya is based in Saint Cloud, Minnesota. More on softiya.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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