WR Systems
WR Systems supported some of the world's most well known and demanding customers by providing...
Overview
WR Systems supported some of the world's most well known and demanding customers by providing mission-critical technical solutions. The job it does: turning support emails and chats into tickets with owners, priorities and SLAs.
Who is it for? Mostly support teams from two people to hundreds. Alongside the main category they mention Customer Service, Government and Health Care. As a mid-sized product team themselves (201 to 500 people), they tend to serve customers of a similar scale best.
WR Systems is based in Fairfax, Virginia. More on wrsystems.com.
Our checklist for this category: channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.
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Key features
Government
Health Care
Company
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