Area 10 Labs

Area 10 Labs is a research and development company that offers software, hardware, sensors, embedded intelligence, and mobile and web apps. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Embedded Systems, Hardware and Intelligent Systems. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Area 10 Labs is based in Rochester, Minnesota. You can read more at area10labs.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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