Community WFM

CommunityWFM Provides cloud-hosted, 100% browser-based, forecasting, scheduling, adherence, WFM solutions for contact centers of all sizes. The job it does: running websites, apps and data on servers you do not have to maintain.

The natural audience is developers and businesses of every size. Related areas on their profile: Cloud Computing, Mobile Apps and Web Hosting. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Community WFM is based in Richardson, Texas and around since 2005. More on communitywfm.com.

Before you commit, look at pricing predictability, support quality, and migration help. Get the renewal terms in writing before the first invoice.

If you have worked with Community WFM, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.