WorkProducts

WorkProducts develops and delivers evidence lifecycle management solutions for various identified custodians and sources. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Ediscovery, Electronics and Information Services, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

WorkProducts is based in Chantilly, Virginia and founded in 1995. More on workproducts.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with WorkProducts, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.