American Discovery

American Discovery is a worldwide provider of legal process outsourcing services in the areas of Managed Document Review and Litigation. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting. They are a large team, 501 to 1,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

American Discovery is based in Pasadena, California and founded in 1992. You can read more at americandiscovery.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with American Discovery, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.