Jones Itech

Jones Itech is an IT company that provides hardware, software ,systems infrastructure, programming and disaster recovery services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Hardware and IT Infrastructure. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Jones Itech is based in Arnold, Maryland. More on jonesitech.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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