Sero Solutions

Sero Solutions is a provider of surgical vendor coordination and loaner instrument management solution. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Health Care and Information Services. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Sero Solutions is based in Annapolis, Maryland. More on serosolutions.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Sero Solutions well, your review carries weight here.