TSM Solutions

Here is TSM Solutions in plain terms. TSM is an IT firm that engages in technology solutions such as virtual consolidation, systems management, database, backup and recovery. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Database and IT Infrastructure, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

TSM Solutions is based in Washington, District of Columbia. You can read more at tsmsolutions.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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