Directlink

Directlink is an IT company that develops AI-powered conversational banking platforms for credit unions and banks. In practice that means building AI products and features, often for other companies.

Who is it for? Mostly companies adding AI to a product. Related areas on their profile: Artificial Intelligence (AI) and Banking. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Directlink is based in Syracuse, New York. Their site is directlink.ai.

Things worth asking about: track record, data handling, and who owns the models. Get the renewal terms in writing before the first invoice.

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