American Frontier

American Frontier provides customized IT networks with high reliability and security enabling the client's team to effectively engage. The job it does: turning support emails and chats into tickets with owners, priorities and SLAs.

It makes the most sense for support teams from two people to hundreds. Alongside the main category they mention Customer Service and Cyber Security. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

American Frontier is based in Apex, North Carolina and founded in 1995. More on amfrontier.net.

Before you commit, look at channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know American Frontier well, your review carries weight here.