Coffee & Dunn

Coffee + Dunn is a consultancy that specializes in the implementation of Microsoft Dynamics 365, market research, and sales services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, Market Research, Marketing and Sales Automation, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Coffee & Dunn is based in Mckinney, Texas and founded in 2012. More on coffee-dunn.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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