Softek

Softek Services provides information technology services such as software development, training and database programming services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting, Education, Project Management, Retail and Training, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Softek is based in Washington, District of Columbia. Their site is softekdc.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Softek, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.