FileMaker

FileMaker delivers innovative software to easily create custom business apps for the iPad, iPhone, Windows, Mac and the web. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Cloud Computing, Developer Platform and Information Services, so expect those to show up in the feature set. They are a large team, 501 to 1,000 people, which usually shapes who they work with. Bigger vendor, more process. Budget time for procurement.

FileMaker is based in Santa Clara, California and around since 1998. More on filemaker.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used FileMaker? Rate it.