Smart Factory IO

Smart Factory IO is an IT consulting firm that provides IT management and staff augmentation services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Advice, Consulting and Project Management. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Smart Factory IO is based in Leawood, Kansas. You can read more at smartfactory.io.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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