Crocker Communications
Crocker Communications is a telecommunication company providing tech support services
Overview
Crocker Communications is a telecommunication company providing tech support services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.
Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Telecommunications. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
Crocker Communications is based in Greenfield, Massachusetts and around since 1963. More on crocker.com.
Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.
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