ProKarma

ProKarma delivers technology services and solutions to support business operations and digital processes. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Big Data and Infrastructure. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. Bigger vendor, more process. Budget time for procurement.

ProKarma is based in Atlanta, Georgia and founded in 2004. Their site is pkglobal.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

The facts above come from public company records. The score will come from people like you. Used ProKarma? Rate it.