GroupCast

GroupCast delivers mass notification and custom interactive voice response solutions under a software-as-a-service (SaaS) business model. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Telecommunications. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

GroupCast is based in Scotts Valley, California and founded in 2002. You can read more at groupcast.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with GroupCast, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.