Livewire Digital

Livewire Digital is a provider of customer engagement technologies. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Digital Signage and Hardware. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Livewire Digital is based in York, Pennsylvania and around since 1998. You can read more at livewiredigital.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Livewire Digital, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.