Pandorabots

Pandorabots is a platform for building and deploying artificially intelligent chatbots. In practice that means answering common questions automatically and routing the rest to people.

It makes the most sense for support teams with high volume. Alongside the main category they mention Artificial Intelligence (AI), Chatbot and Messaging. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Pandorabots is based in Oakland, California and founded in 2008. More on pandorabots.com.

Our checklist for this category: training sources, accuracy on your own docs, and escalation paths. Get the renewal terms in writing before the first invoice.

If you have worked with Pandorabots, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.