GraphiTech Computer Systems

GraphiTech Computer Systems is a software company that sells wireless bar code transceivers and scanners. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Printing and Technical Support, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

GraphiTech Computer Systems is based in Port Saint Lucie, Florida and founded in 1978. More on graphitech.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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