J2 IT Group

J2 IT Group is a managed services and technology consulting firm. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting and IT Management, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

J2 IT Group is based in Farmington Hills, Michigan. Their site is j2itgroup.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with J2 IT Group, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.