Universal Audio

Universal Audio, Inc., a manufacturer of audio hardware and software plug-ins. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Audio and Hardware, so expect those to show up in the feature set. As a mid-sized company team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Universal Audio is based in Scotts Valley, California. You can read more at uaudio.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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