Bitnetix

Bitnetix is an information technology outsourcing company. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, Mobile, Public Relations, Telecommunications and VoIP, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Bitnetix is based in West Henrietta, New York and founded in 2006. More on bitnetix.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

The facts above come from public company records. The score will come from people like you. Used Bitnetix? Rate it.