String

String is a software company that offers a cloud-based direct phone line and messaging solution for business texting and calling. In practice that means replacing internal email with channels and direct messages.

It makes the most sense for every team. They also list Cloud Infrastructure, Messaging, Professional Services and Social Network, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

String is based in San Francisco, California and around since 2016. You can read more at joinstring.com.

Our checklist for this category: search, retention policies, and external guest access. A short pilot with your real data tells you more than any demo.

If you have worked with String, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.