Empathy

Empathy is a SaaS digital health technology company for home health agencies that provider elder care and disability services. The job it does: building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. Alongside the main category they mention Elder Care, Health Care and Home Health Care. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Empathy is based in Baltimore, Maryland and around since 2019. Their site is empathyalgorithm.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know Empathy well, your review carries weight here.