MaritzCX

MaritzCX offers a platform that collects and analyzes data to drive high-value customer experience programs. In practice that means turning data into dashboards and reports people actually read.

It makes the most sense for analysts and leadership teams. Alongside the main category they mention Analytics, Data Mining, Market Research, Predictive Analytics and Skill Assessment. As a large product team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. Bigger vendor, more process. Budget time for procurement.

MaritzCX is based in Lehi, Utah and founded in 2002. Their site is inmoment.com.

Things worth asking about: data connectors, modeling layer, and viewer pricing. Ask for a trial on your own data, not a canned demo.

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