OnServiceMD

OnServiceMD for healthcare equipment service, with asset, work order, PM, parts, mobile, and reporting. The job it does: building software for you when nothing off the shelf fits.

Who is it for? Mostly companies with a specific process to automate. They also list Asset Management, Cloud Computing, Field Support, Health Care and Health Diagnostics, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

OnServiceMD is based in Sudbury, Massachusetts. More on onservicesolutions.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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