HappyMac

HappyMac has provided support for Macintosh and other IT solutions for businesses in Knoxville and surrounding Tennessee areas. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Information Services and VoIP, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

HappyMac is based in Knoxville, Tennessee. You can read more at happymac.info.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used HappyMac? Rate it.