YesTrak

YesTrak provides live answering software, appointment booking and information gathering services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Communications Infrastructure, Information Services and Satellite Communication. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

YesTrak is based in Henderson, Nevada. Their site is yestrak.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used YesTrak? Rate it.