7Sigma

7Sigma is a B2B technology company that provides software, customer support and IT services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Telecommunications, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

7Sigma is based in Chanhassen, Minnesota and around since 2001. More on 7sigma.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with 7Sigma, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.