Command Services & Support

Command Services & Support is a it services and consulting company. CMDSS provides technology and business solutions to the federal government and commercial clients. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Customer Service, Hardware, Infrastructure and Project Management, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Command Services & Support is based in Haymarket, Virginia and around since 2011. You can read more at cmdss.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

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