Koncero Software

Koncero Software provides salesforce discovery, salesforce integration, and salesforce training services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting and Training, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Koncero Software is based in Reston, Virginia. You can read more at koncero.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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