Quala

Quala is an IT firm that provides technical solutions in managing services, consulting, and staffing. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Information Services.

Quala is based in Seattle, Washington. You can read more at qualainc.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Quala, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.