Telcolynx

Telcolynx is an IT and communication consulting company and specializes in data, voice, hosting and managed applications. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Consulting and Telecommunications, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Telcolynx is based in Carlsbad, California. You can read more at telcolynx.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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