Convergent Solutions Group

Convergent Solutions Group is an IT consultancy that renders software, hardware, networking, technical support and communication solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Network Hardware and Unified Communications. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Convergent Solutions Group is based in Conshohocken, Pennsylvania. You can read more at csggc.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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