Business Knowledge Services

Business Knowledge Services, Inc. is a privately held full service IT placement firm. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting, Human Resources, Information Services, Small and Medium Businesses and Staffing Agency, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Business Knowledge Services is based in Holliston, Massachusetts and founded in 2002. More on bksinc.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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