TeamSupport

TeamSupport is a it services and consulting company. Customer Support Software, Customer Service Software. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Customer Service and Technical Support. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

TeamSupport is based in Dallas, Texas and founded in 2008. Their site is teamsupport.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know TeamSupport well, your review carries weight here.