RMS

RMS is a firm that specializes in delivering products to help in automating every facet of operating records & take control of information. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Archiving Service, Consulting and Document Management. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

RMS is based in Harrison, New York. Their site is recordmanagementsoftware.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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