OnSite Information Technologies

OnSite Information Technologies provides full-service technical solutions to meet small business computing needs. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Small and Medium Businesses and Technical Support, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

OnSite Information Technologies is based in Hudson, New Hampshire and founded in 2001. Their site is onsiteit.us.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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