OpenAI

OpenAI is an AI research and deployment company that develops advanced AI models, including ChatGPT. Put simply, it is about doing multi-step work with AI, from drafting to taking actions in your tools.

Who is it for? Mostly teams automating knowledge work. Alongside the main category they mention Artificial Intelligence (AI), Generative AI, Machine Learning and Natural Language Processing. They are a large team, 1,001 to 5,000 people, which usually shapes who they work with. At that size expect formal onboarding, documentation and a longer sales cycle.

OpenAI is based in San Francisco, California and founded in 2015. More on openai.com.

Before you commit, look at accuracy on your data, guardrails, and usage pricing. A short pilot with your real data tells you more than any demo.

If you have worked with OpenAI, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.