NBI Technical Services

NBI Technical Services is a full-service global Oracle Database Consulting firm specializing in Oracle enterprise applications solutions. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list CRM, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

NBI Technical Services is based in University Park, Pennsylvania. Their site is nbitech.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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