FireScope

FireScope provides cloud-based solutions that enable companies to align customers' technology performance with their businesses. In practice that means handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. They also list IT Management, so expect those to show up in the feature set. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

FireScope is based in Carrollton, Texas. More on firescope.com.

Before you commit, look at self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know FireScope well, your review carries weight here.