Bayley Service Intelligence

Bayley is an IoT hardware and software platform for automotive repair shops. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Automotive and Hardware. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Bayley Service Intelligence is based in Wilson, North Carolina. You can read more at getbayley.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Bayley Service Intelligence, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.